Privacy Policy

Last Updated: 18 November 2025

At Gracelands, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website gracelands.in.

PRIVACY POLICY & COOKIE POLICY – GRACELANDS (Brand of Graceland Habitats Serene Pvt. Ltd. & Royal Water Park Pvt. Ltd.)

1. BRAND & ENTITY STRUCTURE

For privacy, data processing, and communication purposes, the term “Gracelands” refers to:

  • Graceland Habitats Serene Private Limited,

  • Royal Water Park Private Limited,
    and associated entities operating under the Gracelands brand identity.

Data may be processed by either or both companies depending on project-related communication.

2. INFORMATION WE COLLECT

We may collect:

  • Name

  • Phone number

  • Email

  • Location / City

  • Inquiry details

  • WhatsApp chat data (if user initiates)

  • Website analytics data

  • Any other data the user shares while interacting with our website or other media channels.

3. HOW WE USE YOUR INFORMATION

 

We may use your information to: 

  • Respond to inquiries
  • Provide project information
  • Schedule site visits
  • Improve website performance
  • Conduct marketing/retargeting (opt-in)
  • Meet legal/regulatory requirements

We do not sell or share personal data to unauthorized third parties.

4. COOKIE POLICY

We use cookies for:

  • Analytics

  • Website performance

  • Advertising/remarketing

  • Personalization

  • Session tracking

Users may disable cookies in their browser.

5. THIRD-PARTY SERVICES

We may use:

  • Google Analytics

  • Meta Pixel

  • WhatsApp Business API

  • Email/SMS platforms

These services process limited data as per their own privacy policies.

6. DATA SHARING

Data may be shared with:

  • Internal teams

  • Authorized channel partners

  • Regulatory authorities (if required)

  • The correct legal entity responsible for the project the user inquires about

We do NOT sell data.

7. USER RIGHTS

Users may request:

  • Access

  • Correction

  • Deletion

  • Communication opt-out

Contact our team at info@gracelands.in for such requests.

8. DATA PROTECTION

We use appropriate administrative and technical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute data security.

9. CHILDREN’S PRIVACY

We do not knowingly collect data from individuals under 18.

8. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

9. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Gracelands

1st Floor, Plot No. 101, AB Rd, behind Doshi Honda, Part II, Scheme No 114, Indore, Madhya Pradesh 452010

Phone: 91091 08500

Email: info@gracelands.in

Website: gracelands.inlogo of gracelands (graceland habitats serene pvt ltd)


© [2025] Graceland Habitats Serene Pvt Ltd. All Rights Reserved.