Privacy Policy
Last Updated: 18 November 2025
At Gracelands, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website gracelands.in.
PRIVACY POLICY & COOKIE POLICY – GRACELANDS (Brand of Graceland Habitats Serene Pvt. Ltd. & Royal Water Park Pvt. Ltd.)
1. BRAND & ENTITY STRUCTURE
For privacy, data processing, and communication purposes, the term “Gracelands” refers to:
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Graceland Habitats Serene Private Limited,
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Royal Water Park Private Limited,
and associated entities operating under the Gracelands brand identity.
Data may be processed by either or both companies depending on project-related communication.
2. INFORMATION WE COLLECT
We may collect:
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Name
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Phone number
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Email
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Location / City
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Inquiry details
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WhatsApp chat data (if user initiates)
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Website analytics data
- Any other data the user shares while interacting with our website or other media channels.
3. HOW WE USE YOUR INFORMATION
We may use your information to:
- Respond to inquiries
- Provide project information
- Schedule site visits
- Improve website performance
- Conduct marketing/retargeting (opt-in)
- Meet legal/regulatory requirements
We do not sell or share personal data to unauthorized third parties.
4. COOKIE POLICY
We use cookies for:
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Analytics
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Website performance
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Advertising/remarketing
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Personalization
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Session tracking
Users may disable cookies in their browser.
5. THIRD-PARTY SERVICES
We may use:
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Google Analytics
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Meta Pixel
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WhatsApp Business API
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Email/SMS platforms
These services process limited data as per their own privacy policies.
6. DATA SHARING
Data may be shared with:
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Internal teams
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Authorized channel partners
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Regulatory authorities (if required)
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The correct legal entity responsible for the project the user inquires about
We do NOT sell data.
7. USER RIGHTS
Users may request:
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Access
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Correction
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Deletion
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Communication opt-out
Contact our team at info@gracelands.in for such requests.
8. DATA PROTECTION
We use appropriate administrative and technical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute data security.
9. CHILDREN’S PRIVACY
We do not knowingly collect data from individuals under 18.
8. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
9. CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Gracelands
1st Floor, Plot No. 101, AB Rd, behind Doshi Honda, Part II, Scheme No 114, Indore, Madhya Pradesh 452010
Phone: 91091 08500
Email: info@gracelands.in
Website: gracelands.in
© [2025] Graceland Habitats Serene Pvt Ltd. All Rights Reserved.